THE ROLE OF INTELLIGENCE AND ACHIEVEMENT IN ENHANCING JOB PERFORMANCE OUTCOME AMONG CIVIL SERVANTS IN ENUGU URBAN

Abstract

The objective of this study is to explore job performance among workers alongside the
influence of intelligence and achievement motivation in Enugu metropolis. Two hundred
and six (206) civil servants’ were purposively enrolled by administering validated
instruments: 29-item Achievement Motivation Scale, the 18-item Individual Work
Performance Questionnaire (IWPQ) and the 40-item Eysenck’s General Intelligence
Test. Two hypotheses were stated and tested using a 2-way ANOVA factorial design.
Results confirmed that intelligence level of participants significantly influenced their job
performance, while achievement motivation showed significant influence on civil
servants’ work performance Based on the study, findings, conclusions and policy
implications were discussed and it was recommended that employment and recognition
of workers by way of promotions should be done mainly on merit in order to serve as an
institutionalized motivation strategy for civil servants in particular and the work force in
general; while at the same time, keeping them ‘on their toes’ to work harder for optimal
productivity and performance.